FAQ

Most important question: Are there any extra administrative, delivery, or fuel charges when renting a roll off dumpster from Carrier Container Company?

Our rental fee includes fuel, administrative, and delivery charges.  The only fees that could be incurred are fees for prohibited items, overweight, overfull, re-location fees, and additional days added to your agreement.

What kind of notice do I need to give when ordering my dumpster?

Most of the time we will be able to deliver a dumpster the same day or within 24 hours of ordering, however, it is suggested dumpsters are ordered as far in advance as possible.

Do I need to be there when the dumpster is delivered?

Yes.  The customer must be on site when the dumpster is delivered unless prior arrangements are made concerning placement at location , service agreement signing, and payment.

What types of safety precautions should I take with the container rental?

-Children will not play on, in, or around the container.

-When you can no longer walk materials into the container make sure the door is closed and secured.

-Use caution when loading materials over the top of the container.

What am I allowed to put into the container 

Dumpsters are used for the disposal of general waste. This is typically anything involved with a general cleanup that is neither liquid nor hazardous in nature. Contents of the container are solely the responsibility of the customer, regardless of who placed them there.  Please see our Materials List for further information –> Click Here To View

If unacceptable materials are found in the dumpster, they will be returned to you and you will be charged $100 per item.

Filling the Container

Dumpsters can only hold materials LEVEL FULL and to specified weight. Do not overfill dumpsters because material over the top is potentially hazardous to our operators and other vehicles on the roadway.

What type of area should I allow for placement of the dumpster?

The container must be placed on a flat hard surface. There cannot be any overhead power lines or other obstructions around placement of dumpster. The truck dropping off and picking up the dumpster will need room to maneuver.

Property Lines & City Property

We are not responsible for neighboring property; it is the customer’s responsibility to determine property lines.  We will not purposely cross other property lines without a signed “property damage liability waiver form” from the property owner.  Our drivers have the right to deny placement in areas that they deem “unsafe”.  Check with proper authorities if you want the dumpster placed on a public street. 

Property Damage

WE ARE NOT RESPONSIBLE for damage done due to placement, rental period, or pickup of our containers.

The containers are heavy and so are the trucks they are hauled on. We would prefer to place the containers on hard surfaces. Lawns may appear dry, but often with rain, the containers or our trucks can sink into the ground. Asphalt driveways can have divots left in them from the weight of the containers during hot weather. Often putting a piece of plywood down for the container to sit on will cut down on possible scratching or scarring of driveways, or ruts in dirt. 

When will you pickup the dumpster from the service location?

The dumpster will be retrieved in the afternoon on the 7th day of your initial rental period, unless agreed upon a longer time period.

If unforeseen circumstances mean that you are not finished with the dumpster, you should contact us as soon as possible. We are very flexible provided the dumpster hasn’t been ordered out on another job.

You will be charged an additional daily fee for up to 30 days.

If you should need the dumpster past 30 days, a new rental period will begin along with the rental fee and new rental agreement.

Can the dumpsters damage my property?

Yes. The dumpsters are heavy and so are the trucks they are hauled on. We would prefer to place the containers on hard surfaces. Lawns may appear dry, but often with rain, the containers or our trucks can sink into the ground. Asphalt driveways can have divots left in them from the weight of the containers during hot weather. Often putting a piece of plywood down for the container to sit on will cut down on possible scratching or scarring of driveways, or ruts in dirt. WE ARE NOT RESPONSIBLE for damage done due to placement or pickup of our containers. We will not cross other neighbors property lines without a signed “property damage liability waiver form” from the property owner. Our drivers have the right to deny placement in areas that they deem “unsafe”. Call us if you have concerns on where to place your container.

What if someone else puts material in my dumpster without my permission?

Contents of dumpster are the responsibility of the customer.  If you or someone else puts unacceptable materials in your dumpster it is still your responsibility.